FAQs

Yes, we send an email about a month before the expiration of the update subscription.
This should give you enough time to decide if you want to buy another year of support and another year of free upgrades to any new version made available.

Yes you can.

If you buy via the web shop then during the checkout you can add multiple addresses, one for invoice and one for shipping.
You would select your own address for the invoice and your customer name + address for shipping address.
We will then email the license with the customer’s company name to you.

From the web shop you can also use the “buy via Paddle” button and then you supply the company name of your customer in the first screen of the popup.

If you use a DataFlex version before DF19.1, then you have to add the following line before including the cComAntView.pkg file:

#IF (!@ < 191)
Define OLE_VT_UI8 for 21 // 8-byte unsigned int
#ENDIF

The reasons for that is because DAW only added that declaration line to their Variants.pkg file in DataFlex 19.1. You can use it before that time as it is an existing Windows variant type. It is only the declaration itself that was missing.

Category: Examples

The examples are installed in the “C:\Users\Public\Public Documents” folder. (The location for this has changed in version 1.0.74)

No, the license does not expire.
You get one year of upgrades (bug fixes and updates, including major versions) and one year of support via email.

Microsoft Excel is peculiar in that it keeps a cache of the interface of each ActiveX control it uses in a variety of places.
When you update to a new version of the AntView control you have to remove these cached files of the interface in order to use the update version of our control.
As of version 1.0.88 the installer will delete these cache files for you automatically.

If you do not use the installer then you have to manually search for and delete the following files:
The file in our case is called AntViewAx.exd
The most common cache file is found at: %TEMP%\VBE\
Wich in our case translates into: C:\Users\[username]\AppData\Local\Temp\VBE

Other possible locations where a cache file might reside are:
C:\Users\[username]\AppData\Local\Temp\Excel8.0\
C:\Users\[username]\Application Data\Microsoft\Forms\
C:\Users\[username]\AppData\Roaming\Microsoft\Forms\

Replace [username] with the actual Windows Username under which you are logged in.

First off, you can continue testing, but now there’s that popup reminding you that the trial ran out. In some cases this can be a real productivity killer.
We completely understand if you did not have the time to finish testing the control in those 30 days. Send an email to support@antwise.com and ask for a new temporary license. Normally we will provide that without any problems.